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If you have a corporate database that supports the Lightweight Directory Access Protocol (LDAP), the Avaya Thin Client Directory application can communicate with that database. IP telephone users can then use their phones to search for names, telephone numbers, or other information. Using search results, users can call a person directly, store a number on Contacts list, and view more details about the person.
This chapter provides the information you need to install and administer Avaya’s Thin Client Directory. It has four primary sections:
Figure 27: High-Level Thin Client Architecture on page 130 provides a high-level overview of the Thin Client architecture.
Figure 27: High-Level Thin Client Architecture
As Figure 27 shows, the Directory application and its administration are co-resident with an HTTP server. Administration screens allow all Directory application parameters like the directory database server’s IP Address, allowable search fields, etc. to be set using a PC browser. The Web browser can be co-resident on the Directory application server.
When a 9620 IP Telephone user starts a directory search, the user’s browser sends the search criteria to the Directory application. The Directory application sends a query based on administered parameters to the directory database, usually located on a separate server. The directory database server then returns search results to the Directory application. The Directory application formats the results in the appropriate markup language and sends the results back to the end user. The user then has several options regarding the search results.
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